Shipping Policy

At Waseeh, we are committed to delivering your orders quickly and efficiently. Here’s what you need to know about our shipping process:

Order Processing Time

  • Orders are processed within 1-2 business days, excluding weekends and public holidays.
  • Made-to-order furniture may take 10-15 business days to process before shipping.
  • In-stock items typically ship within 3-7 business days.
  • You will receive a tracking number via email or SMS once your order is dispatched.

Shipping Methods & Delivery Times

  • We partner with trusted couriers to ensure your order arrives safely and on time.
  • Delivery within Pakistan typically takes 3-7 business days after dispatch.
  • Delays may occur due to unforeseen circumstances such as natural disasters or customs issues.

Order Tracking

  • Once your order is shipped, a tracking number will be sent to you via email or SMS.
  • You can track your order using the provided tracking number on our website or the courier's site.

Shipping Costs

  • Shipping fees are calculated based on the size, weight, and destination of your order.
  • Exact shipping costs are shown during checkout, so you can review them before confirming your order.
  • We strive to offer affordable and competitive shipping rates.

Shipping Locations

  • Currently, we ship only within Pakistan.
  • We are working towards offering international shipping in the future—stay tuned by subscribing to our newsletter for updates.

Order Modifications & Address Changes

  • Need to change your order or shipping address? Contact our customer support as soon as possible to accommodate your request.
  • Please note: changes may affect the processing and delivery time.

Undeliverable Packages

  • If your package is undeliverable due to an incorrect address or other factors, it will be returned to us.
  • We will contact you to confirm the correct details, and additional shipping charges may apply for re-shipment.

Shipping Insurance (Optional)

  • For extra security, we offer optional shipping insurance to cover any loss, damage, or theft during transit. Contact our support team if you’d like to add this option to your order.

Customer Support

  • If you have questions or concerns about your order, please reach out to our customer support team. We are here to help ensure a smooth and satisfying shopping experience.